Claims about
discrimination in the provision of goods, facilities and services are
brought in the county court. You should start proceedings in the county
court for the district in which the defendant resides or carries on
business or in the court for the district in which the act or any of
the acts in respect of which proceedings are brought took place. The
court can transfer proceedings to another court if it is defended.
Claims about
discrimination in the provision of goods, facilities and services must
be begun within 6 months (less one day) from the date of the alleged
discriminatory act. Proceedings are started when the court issues the
claim form. The date the claim form is received by the court office
(if earlier) is the date on which the claim is "brought" for
time limit purposes. If you are proposing to start a claim near the
end of the time limit, you must make sure that the claim is received
by the court within the time limit and make arrangements to have a record
of the date when it was received.
To bring
a claim, you must send or take to the county court:
-
-
One
copy of the particulars of claim for the court, for you and for
each defendant
-
The
fee
-
A stamped
self addressed envelope if the proceedings are being issued through
the post
-
A copy
of the notice to the EOC (see below).
The claim
form must include a statement of value. If a precise figure cannot be
included (which will usually be the case where compensation for injury
to feelings is claimed), the value should be estimated as up to £5,000,
between £5,000 and £15,000, or more than £15,000.
The claim form or separate particulars of claim must also contain a
signed statement that the facts stated in the particulars are true.
If you start
proceedings under the SDA, you must send a notice of commencement to
the EOC and file a copy of this in the court office. There is no prescribed
form. Notice could be by letter informing the EOC of the type of claim,
your name and the name of the defendant, and the county court in which
you are starting the claim.
Legal
aid
You may be eligible for legal aid to pay for a solicitor to prepare
your claim and to represent you in the county court if you satisfy the
financial means test and your case has a reasonable prospect of success.
You can get advice on whether you may be eligible for legal aid from
a solicitor, who can also explain the implications of this if you succeed
or fail in your claim. If your claim is dealt with under the small claims
track, legal aid will not pay for you to be represented by a solicitor
at the hearing although you may be able to get some help with the preparation.
If you are not eligible for legal aid, some solicitors may be prepared
to act on a "no win, no fee" basis. Law centres and citizens
advice bureaux may be able to give you free advice.
What
happens after I have filed a claim?
Normally, the court will serve the claim form on the defendant by post.
The defendant then has
14 days to either:
If
the defendant files an acknowledgment of service, the defendant must
then file a defence within 28 days of service of the claim form. The
court will send you a notice that an acknowledgment of service has been
filed and a copy of the defence when filed. The time limit for filing
a defence can be extended by written agreement between the parties or
by the court. If the time limit has expired and the defendant has not
filed a defence, you can apply to the court for judgment. Compensation
would be assessed by the court.
If a defence
is filed, the court will normally send you and the defendant an allocation
questionnaire which must be completed and returned within the time specified
on the form with the appropriate fee. A judge will then allocate your
claim to either:
-
the
small claims track is
the normal track for claims worth no more than £5,000
-
the
fast track will
be the normal track for claims between £5,000 and £15,000
where the trial is likely to last for no longer than one day.
-
the
multi-track deals
with all other claims
Which track
your claim is allocated to will depend on its value and other matters
such as the legal or factual complexity of the claim, the remedy sought,
the views expressed by the parties and their circumstances. You
will be sent a notice telling you which track your claim has been allocated
to and what you must do to prepare your case for trial or final hearing.
The
Small Claims Track
If your case is allocated to the small claims track you will be sent
Form N157. This will tell you what you must do to prepare for the final
hearing ("directions"). For example, you may be told to send
copies of all the documents you intend to use to prove your case to
the court and the defendant 14 days before the hearing is due to take
place. The notice will also usually tell you the time, date and place
when your hearing will take place and how much time has been allowed
for it.
The judge
could decide to hold a preliminary hearing e.g. if the judge feels that
you or the defendant has no real prospect of winning or defending the
claim and wants to dispose of the claim as soon as possible.
The judge
could propose that your claim be dealt with without a hearing. If you
or the defendant objects to this, there will be a hearing.
What
happens at the hearing?
Small claims hearings will generally be 'public' hearings, which members
of the public can sit in on. The judge decides how to carry out the
hearing. Normally, the judge will first want to hear what you have to
say and then hear the defendant's reply. The judge may ask questions
to you, the defendant and any witnesses. You may be given a chance to
ask the defendant or their witnesses' questions or you can ask the judge
to ask questions for you.
At the end
of the hearing the judge will tell you the decision reached (the judgment)
and give brief reasons for this. You should make a note of the decision
and reasons in case you later wish to seek advice on whether you could
appeal against the decision. If the court has mechanically recorded
the decision, you can get a copy of the transcript by paying the transcriber's
fee. You are not allowed to make your own recording. After the hearing,
the court will send you an order, or judgment, setting out the decision.
You can take
someone with you to the hearing for moral support or a solicitor or
lay representative to speak for you. A lay representative can be anyone
you choose. You will have to pay the fee of any representative yourself,
even if you win the case.
What
happens at the hearing?
You must pay court fees unless you are entitled to fee exemption or
remission or you can show that paying the fee would cause undue hardship
because of the exceptional circumstances of your case.
You must
pay a fee to start your case and a fee on allocation. No fee is payable
for the hearing. If you call witnesses, you may have to pay their travelling
and overnight expenses and loss of earnings. You may incur further court
fees if you need to make other applications to the court e.g. to enforce
a judgment.
If you decide
to get professional advice or representation, you will usually have
to pay the fees yourself, even if you win the case.
If you win
the case, the defendant will be required to reimburse you for the court
fees as well as pay any damages. The judge could order the defendant
to pay towards the travelling and overnight expenses and loss of earnings
of you and your witnesses on the hearing date (there are maximum amounts
which apply).
If you lose
the case, you may have to pay the travelling and overnight expenses
and loss of earnings of the defendant and their witnesses on the hearing
date. You will not normally be required to pay legal fees incurred by
the defendant unless the court considers you have acted unreasonably.
What
can I do if I lose and I disagree with the decision?
You can appeal against the decision in very limited circumstances. The
time limit for appealing is 14 days from the date of service of the
order. You cannot object to the judge's decision on what the facts were.
You must show:
That there
was a serious irregularity affecting the proceedings; or
That the
judge did not use the law correctly;
If you are
unsuccessful in your appeal, you may have to pay the defendant's costs.
The
Fast Track
If your case is allocated to the fast track, you will be sent form N154.
This will tell you what you have to do to prepare for the trial ("directions"),
give you the date to return the completed listing questionnaire (Form
N170) to the court, and give you the trial date or trial period.
Directions
will normally be given for disclosure and inspection and exchange of
witness statements. A typical tiMETAble might be:
-
Disclosure
(followed by inspection) - 4 weeks
-
Witness
statement - 10 weeks
-
Listing
questionnaires filed - 22 weeks
-
Trial
- 30 weeks with dates running from the date you receive form N154.
Disclosure
and inspection
Disclosure means telling the defendant about any documents you have,
or have had, in your possession that you are required to disclose. The
court may order standard disclosure or it may direct that no disclosure
take place or specify the documents or classes of documents which the
parties
must disclose. Standard disclosure requires you to disclose documents
that support your claim, undermine or oppose your claim; and those which
support the defendant's case. You must make a reasonable search for
these documents. You should disclose documents by listing these on Form
N265.
Inspection
is when you look at the documents on the defendant's list or the defendant
looks at documents on your list. You must provide each other with copies
of documents if requested, on payment of the copying charges. You do
not have to show the defendant documents that are "privileged".
These include documents created in contemplation of litigation or because
they are correspondence between a party and his or her solicitor about
the case.
Other
steps to obtain more information about the defence
If any aspects of the defence are not clear, you can ask for additional
information or clarification. You should first write to the defendant
with your request, asking for a response within a specified reasonable
time period. If you do not get a response, you can apply to the court
for an order to give
the information. If you make the request in a letter, the letter should
not also deal with other matters. The Request must be headed with the
name of the court and the title and the number of the claim and in its
heading state that it is a Request made under Part 19 CPR, identify
the first party and the second party and state the date on which it
is made. Each request should be in a separate numbered paragraph. If
a request relates to a document, you must identify that document and
(if relevant) the paragraph or words to which it relates.
Listing
directions
The court will send you form N170 (listing questionnaire) and Form N171
(notice of date for return of listing questionnaire). The listing questionnaire
will ask for information to help the court fix a date for trial, to
confirm the estimated length of trial and to set a tiMETAble for the
trial itself. You must complete and return this to the court by the
date given on the notice together with the appropriate fees. You must
also send a copy of the questionnaire to the defendant. The court will
send you an order setting out any further directions the judge gives.
You will be sent a notice of trial date not later than 21 days before
the trial is due to start.
What
happens at the hearing?
The hearing is normally in public. A judge will hear your claim. You
may speak for yourself or be represented by a solicitor or barrister.
You cannot be represented by any other representative but the judge
may allow you to be accompanied by a friend to take notes, quietly make
suggestions and give advice (sometimes referred to as a "McKenzie
friend").
Witness statements
must have been exchanged before the hearing for any witnesses to be
called. Only evidence in the statement can be given unless the judge
gives leave for other evidence to be given. Witnesses must normally
be called in person.
At the end
of the procedure, the judge may give his or her decision on the spot
or can decide to give the decision later. If ordering one party to pay
costs to another, the judge will normally assess them summarily. You
should exchange details of costs with the defendant before the trial
and try to agree these. The costs that can be claimed for attending
the trial are limited. After the trial, the court will send you an order
(judgment), setting out the judge's decision and any order for costs
that was made.
How
much will it cost?
You must pay court fees unless you are entitled to fee exemption or
remission or you can show that paying the fee would cause undue hardship
because of the exceptional circumstances of your case.
You must
pay a fee to start your case. You must also pay a fee on allocation
and when you return the listing questionnaire. Other fees are payable
if you make other applications to the court.
If your claim
is not dealt with under the small claims track and you win your claim,
you will normally be entitled to have some of your costs (including
costs of legal representation) paid by the defendant.
If you lose
your claim, you will normally be ordered to pay some of the other side's
costs. If you are legally aided, the costs order will only be enforceable
with leave of the court. Leave will usually be given only if your situation
changes and you can now afford to pay the costs in whole or in part.
What
can I do if I lose and I disagree with the decision?
If the case was heard by a district judge, there is a right of appeal
to a circuit judge. If the case was heard by a circuit judge, you may
appeal to the Court of Appeal but you will need formal permission from
the county court or the Court of Appeal to do so.
The
Multi-Track
What happens before the hearing?
If your case is allocated to the multi-track, you will be sent form
N155. There is no standard procedure for multi-track cases. Each claim
will be managed by a judge according to its individual needs.
The judge
is likely to give directions for disclosure and inspection.
The judge
may hold one or more case management conferences that are informal meetings
of all the parties and the judge to review the progress of a case and
to order any necessary steps.
Listing directions
This process is the same as for the fast track.
Pre-trial review
The judge may decide to hold a pre-trial review, normally after the
listing questionnaire has been filed. This will decide a tiMETAble for
the trial, who will give evidence and in what order, the content of
the 'trial bundle' (papers required for trial) and the date it has to
be delivered to the court and the time to be allowed for the trial.
What
happens at the hearing?
This is largely the same as for the fast track. At the end of the trial,
the judge may summarily assess costs in an appropriate case. Costs are
not subject to a fixed limit for attendance at the trial. Where costs
are not summarily assessed, the judge will order a detailed assessment
but can also order an amount to be paid on account.
How
much will it cost?
This is the same as for the fast track except that there are no fixed
costs for the day of trial. Multi-track cases are likely to be longer,
and therefore more expensive, than fast track cases.
General
What will I get out of taking a claim?
If you are successful, a county court can give you:
A declaration
that discrimination has occurred
Compensation
(known as "damages") for any actual financial loss and for
injury to feelings incurred because of the act of discrimination (however,
compensation will not be awarded for unintentional indirect sex discrimination)
An order
that the defendant stop discriminating against you, known as an "injunction"
(this is at the discretion of the court)
Interest
on damages.
What
can I do if I win but the defendant does not pay me?
The court will not automatically make sure that the defendant pays you
the money. If there is a problem, you will need to ask the court to
take more action. Court fees are payable for enforcement action but
you will be reimbursed by the defendant if you are successful in getting
the money you are owed. You can get leaflets on enforcing your judgment
from the county court.
Settlements
You can agree to settle your case with the defendant at any time before
the hearing. But if you reach an agreement with the defendant to settle
your claim, you cannot then change your mind and ask the court to hear
the complaint. If the defendant does not pay you in accordance with
the settlement agreement, you can bring a claim in the county court
for payment of the sum agreed, based on that contract.
If you discuss
the possibility of settlement with a defendant on a "without prejudice"
basis, neither you nor the defendant can tell the court about these
discussions if you do not reach an agreement.